The day that John spent with us went very well. He clearly has the ability to dig under the surface and ask a level of questions that is very important in the areas of risk and security. Our staff was very engaged and learned a great deal, both about what we are doing well and areas where we can improve.
I received the final report from John and was very impressed with his understanding of our facility, systems, people, and procedures. The feedback was spot-on with recommendations that completely make sense – practical solutions. Some areas requiring focus were identified that we had not previously spent a lot of time thinking through.
In summary, I felt that the assessment and the feedback were VERY helpful and I would recommend it to any retailer in our industry. Recommendations are practical and accompanied by an explanation as to why they are important to implement. Thanks to the PCI Services Team for providing such a great service. We are very satisfied with the outcome.
– Dick A.
Investigative Services, Burglary Incident
I met John while attending a Denver professionals networking meeting. I was intrigued by the conversation we had regarding both his background and his firms focus. It wasn’t until a few weeks later that I realized what having a security firm like PCI Services there to support you means, especially when the unfortunate happened and my home was burglarized. Both John’s experience and knowledge as well as his relationship with the Police were unbelievable. The Police were able to find who did this and John was able to help me to feel safe in my own home again.
– Kris N.
Investigative Services, Fraud Examination/ Employee Theft/ Embezzlement
We were reviewing our accounting records and realized that there were some irregularities. We’re a small business and we thought that all of our employees were very trustworthy. Not knowing what to do next, a business colleague of ours recommended PCI Services. I reached out to John and talked to him about what we had found. John walked myself and my business partner through what he would need to help us and assisted us in reviewing our records. Through our conversation I knew we would get to the bottom of this. Because of John’s support we found out one of our long term employees was having money problems and fell on hard times. John helped us through the entire situation and the employee actually shook his hand and thanked him. PCI is now my first call anytime I have an inventory or theft concern in my business.
– John J.
I’ve known John as a friend for years. Unfortunately for John he became our family’s IT Support person whenever something went wrong with a PC or laptop. As a result of him always seeming to know how to fix things I realized that he might be able to help us with our business as well. John was very responsive, he took the time to assess our needs and knew that I had a budget. He was able to provide us with several options from email to file sharing to managing our Customers and projects. John helped me to make so many of the everyday things we did simple and organized.
— Mike D.
I had worked with John for years and he was always a professional. We were starting a Church and I wanted to get his perspective on what we should do for security or if he thought we even needed security. Much to my surprise we weren’t even scratching the surface. John took us through a series of thought provoking conversations and we found out very quickly that we had a lot of work to do and we didn’t even know where to start. John eased our concerns quickly and helped us to put together a very detailed plan that took care of everything. We couldn’t be happier with our relationship with John and PCI. They take very good care of us!
— Thomas H.
We were focused on a strategy to expand our commercial and industrial business verticals. I had worked with PCI Services previously and knew their track record for identifying opportunities for expansion as well as developing strategies to improve business controls. As an organization our focus was on providing solutions to the Defense Industry, protecting our military personnel from the enemy. I also knew we needed to ensure that we expand our horizons to ensure we remained both flexible and relevant in a volatile economy. John and team came in with a back to basics approach, identifying a number of opportunities in the sporting goods industry where we could offer our solutions and technology to improve existing products. We were very impressed with many of the opportunities PCI presented from solutions to improve body armor for law enforcement to the helmets used by both amateur and professional athletes alike. I’m happy to say as a result of our relationship with PCI Services we have formed a number of strategic partnerships that have provided sustainable growth for our organization for many years to come.
– Kelly K.
Business Development & Strategic Decisioning
We recently began working with PCI Services to develop a business strategy focused on risk mitigation and governmental compliance solution for the private sector. PCI’s no nonsense approach was refreshing. From our very first meeting, we identified all of the areas we could potentially focus our energy on and immediately began prioritizing. Right out of the gate we had determined the areas we needed to focus all of our energy on. It was remarkable how quickly they got our team focused on the top priorities and ensuring we all agreed upon deliverables and a timeline to follow. Although our team knew what needed to be done, PCI really helped us to realize what was attainable and helped us get out of our own way. It’s been a great experience and we’re happy with the results so far.
– Paul C.
Business Development & Strategy
I’ve known John for years and know very few people I can trust as much as I trust him. He recently paid me a visit in Vietnam and we spent some time during his visit going over my business and where I wanted to take things. All I can say is his insight and recommendations for growing my business were awesome. He helped me figure out what was relevant to my business and who I should focus on to get the message out. Hard to believe how much you can do for very little money and how much you can receive in return. I’m happy to say that we are now focused on driving Vietnam adventure tourism. JC, Aloha and thanks for everything, including the restock on ranch dressing!
– Mark S.
I have the privilege of working with John as he implemented several strategies at Sports Authority. I have seen John progress over the years into a leader within the Loss Prevention industry. John is a talented professional who has an in depth understanding of effective Loss Prevention technolgy and programs. I endorse John as a leader within the Loss Prevention industry and look forward to working with him in the future.
– Paul J.
Business Development & Solutions Delivery
John is one of the guys in Loss Prevention that get the big picture of how to protect company’s assets! I worked with John while we were getting 1-Look started and he was instrumental in assisting us in understanding how Organized Retail Crime use tools and systems that most retailers discount. John has the ability to see the next step in how ORC will evolve to move as retailers start to put processes in place to slow or reduce loss. John is one of the few in the industry that I feel can assist folks in realizing how ORC can cripple a retailer! I would highly recommend John for his insight and vision in this industry segment!
– Bryan B.